Abstract
Stakeholder theory has focused on the stakeholders of the organisation. That approach to stakeholder analysis may not address important processes in the organisation. This paper develops and discusses a two-level model of stakeholder analysis. This model determines the stakeholders and their salience for both the organisation and a process within the organisation. These two are then compared to ensure that stakeholder interests are addressed within important organisational processes. Student learning assessment is an important process in higher education; as such it is examined here from the perspective of the two-level model.